Skip to main content

Best Body Shop, Visalia

CONTACT US

CVCR Auto Body Repair

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 559-734-4740 or make an appointment online!


What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Red and Cindy exceeded our expectations with their customer service. Every phone call was answered with kindness and provided clear updates on our vehicle . Your body shop/repair team did an extraordinary job. The work is seamless and looks fresh out of the dealership!!! We appreciate your honesty and attention to detail! quotes-image
, 02/27/2023
reviewicon
They are amazing and take the best care of my cars! The only place I trust with body work and paint for my vehicles!quotes-image
, 02/17/2023
reviewicon